Your data is extremely important to us. So is our customers’ confidence that we are handling their data appropriately and with utmost focus on privacy. We will never release your details to other third-party organisations without your prior agreement. We also have an opt-in attitude to all marketing communications.
Letterbox Infusions strictly comply with the requirements laid down by the Data Protection Act 1998 and are fully GDPR compliant.
When you make a purchase on www.letterboxinfusions.co.uk, we collect certain information about you, including your name, email address and address, from our Payment Provider, Stripe. This is only used to fulfil your order. You can see the information we collected about you via the confirmation email we send when you make a purchase. We do not store credit card details nor do we share these customer details with any third parties.
Data submitted as part of our mailing list is stored in a secure database and is only used for opt-in marketing purposes. You can change these settings at any time.
We use Google Analytics to monitor the
Our website may also use a website recording service which may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. Data collected by this service is used to improve our website usability. The information collected is stored and is used for aggregated and statistical reporting, and is not shared with anybody else. We cannot access individual information about customers’ identity, it is just a way for us to track how our website is being used.
Cookies cannot read any other information that may be stored on your hard drive, or access any other information about you or people who may use your computer. Only Whittard of Chelsea can access the information provided by these cookies.
Secure Socket Layer (SSL) encryption is used to ensure that all credit card and transactional information is secure. You can tell when the web page your using is secure as the letters ‘https’ will replace ‘http’ in the browser address window. You will also notice a padlock appear either next to your browser address window or at the bottom of your browser window.
All our payments are processed by Stripe. They use state-of-the-art security to make sure your card details, as well as any payments made by you, are handled safely.